Let’s Get Moving

Professional moving, packing, and managed storage across Mount Desert Island and beyond.

Terms & Conditions, Privacy Policy, Cookie Policy

Located at 39 Marshall Brook Rd Southwest Harbor, Maine 04679

Terms & Conditions

Effective Date: 10/15/2025

1. Acceptance of Terms

By accessing or using this website, submitting a form, or requesting information from Norumbega Moving & Storage (“Company,” “we,” “us,” or “our”), you agree to these Terms & Conditions. If you do not agree, you should not use this website.

2. Purpose of the Website

This website is provided for informational and marketing purposes only. Any estimates, quotes, or information provided through this website or its forms are non-binding and subject to change.

All moving, storage, and related services are governed by a separate written Service Agreement or Bill of Lading provided and accepted at the time of booking.

3. Estimates and Scheduling

Submission of a request through this website does not guarantee availability, pricing, or scheduling. Final pricing, services, liability, valuation options, and delivery terms will be provided in writing prior to or at the time services are booked.

4. User Conduct

You agree to:

Provide accurate and truthful information when submitting forms
Not interfere with or attempt unauthorized access to this website, its servers, or systems
Use the website only for lawful purposes

5. Disclaimers

This website and its content are provided “as is” without warranties of any kind. We do not guarantee the accuracy, completeness, or availability of information on this site.

Norumbega Moving & Storage is not responsible for:

Delays or service interruptions related to website availability
Errors or omissions in website content
Third-party websites, links, or services (including booking or payment platforms)

6. Limitation of Liability

To the fullest extent permitted by law, Norumbega Moving & Storage shall not be liable for any indirect, incidental, special, or consequential damages arising out of or related to the use of this website or reliance on its content.

Nothing in these Terms limits liability where such limitation is prohibited by law.

7. Intellectual Property

All content on this website, including text, images, logos, branding, and design elements, is the property of Norumbega Moving & Storage and may not be copied, reproduced, or used without prior written permission.

8. Privacy

Your use of this website is also governed by our Privacy Policy, which explains how we collect, use, and protect personal information submitted through this site.

9. Governing Law and Venue

These Terms & Conditions shall be governed by and construed in accordance with the laws of the State of Maine. Any legal action arising from the use of this website shall be brought exclusively in the state or federal courts located in Maine.

10. Changes to Terms

We reserve the right to update or modify these Terms & Conditions at any time. Continued use of the website after changes are posted constitutes acceptance of the updated terms.

11. Contact Information

For questions regarding these Terms & Conditions, please contact:

Norumbega Moving & Storage
move@norumbegamoving.com

(207) 244-7295

PRIVACY POLICY

Last Updated: 10/15/2025

This Privacy Notice for Norumbega Moving & Storage (“we,” “us,” or “our”) describes how and why we may access, collect, store, use, and share (“process”) personal information when you interact with our services (“Services”), including when you:

Visit our website at norumbegamoving.com or any website of ours that links to this Privacy Notice
Request estimates, submit lead forms, or communicate with us
Use our moving, packing, storage, or related services
Engage with us in marketing, customer service, or business operations

If you do not agree with this Privacy Notice, please do not use our Services.
Questions may be directed to info@norumbegamoving.com.

SUMMARY OF KEY POINTS

What information do we collect?
We collect personal information you provide (such as contact and move details) and limited technical data automatically when you use our website.
Do we collect sensitive personal information?
No.
How do we use your information?
To provide estimates, schedule services, communicate with you, improve our services, market our business, and comply with legal obligations.
Do we share your information?
Yes, with service providers such as CRM platforms, analytics providers, and marketing tools when necessary.
What are your rights?
Depending on your state, you may have rights to access, correct, or delete your information.

1. WHAT INFORMATION DO WE COLLECT?

Personal Information You Provide

We collect personal information that you voluntarily provide, including:

Name
Phone number
Email address
Moving addresses and service details
Preferred contact method
Communications with us

We do not knowingly collect sensitive personal information.

Information Automatically Collected

When you visit our website, we may automatically collect:

IP address
Browser and device information
Pages viewed and usage data
Approximate location (based on IP)
Cookies and tracking technologies

This information helps us maintain security, improve performance, and understand how visitors use our site.

2. HOW DO WE PROCESS YOUR INFORMATION?

We process personal information to:

Provide estimates and respond to inquiries
Schedule and administer services
Communicate service-related and administrative messages
Improve our website, marketing, and operations
Prevent fraud and maintain security
Comply with legal obligations

We process information only when we have a lawful basis to do so.

3. WHEN AND WITH WHOM DO WE SHARE YOUR INFORMATION?

We may share personal information with trusted third parties, including:

CRM and operations platforms (e.g., Movegistics)
Website hosting providers
Analytics services (e.g., Google Analytics)
Advertising platforms (e.g., Google Ads, Meta)
IT, security, and backup providers

We may also share information:

In connection with a business sale or transfer
To comply with legal obligations
With service providers under contractual confidentiality obligations

4. COOKIES AND TRACKING TECHNOLOGIES

We use cookies and similar technologies to:

Operate and secure our website
Analyze site usage
Improve marketing effectiveness

You can control cookie preferences through your browser or our cookie preference tool.
For more information, see our Cookie Policy.

5. HOW LONG DO WE KEEP YOUR INFORMATION?

We retain personal information only as long as necessary to:

Fulfill the purposes outlined in this policy
Comply with legal, accounting, or regulatory requirements

When information is no longer needed, we securely delete or anonymize it.

6. HOW DO WE KEEP YOUR INFORMATION SAFE?

We use reasonable administrative, technical, and organizational safeguards to protect your information. However, no system can be guaranteed 100% secure.

7. DO WE COLLECT INFORMATION FROM MINORS?

We do not knowingly collect personal information from individuals under 18 years of age.

8. YOUR PRIVACY RIGHTS

Depending on your state of residence, you may have the right to:

Access your personal information
Correct inaccuracies
Request deletion
Opt out of targeted advertising
Withdraw consent where applicable

To exercise your rights, contact us using the information below.

9. DO-NOT-TRACK FEATURES

At this time, we do not respond to browser Do-Not-Track signals, as no uniform standard exists.

10. U.S. STATE PRIVACY RIGHTS

Residents of certain U.S. states (including California and others) may have additional privacy rights under applicable laws. We will honor valid requests in accordance with the law.

11. SMS AND TEXT MESSAGING

If you provide your mobile phone number, you consent to receive text messages from Norumbega Moving & Storage related to our services. Mobile numbers and SMS consent are used solely for sending service-related or opted-in messages. We do not sell, rent, or share mobile phone numbers or SMS consent with third parties or affiliates for marketing purposes. Mobile numbers and message data may only be shared with service providers that assist us in delivering text messages.

12. UPDATES TO THIS POLICY

We may update this Privacy Policy from time to time. The revised date will be posted at the top of this page.

13. CONTACT US

Norumbega Moving & Storage
move@norumbegamoving.com

(207) 244-7295

COOKIE POLICY

Last updated: 10/15/2025

This Cookie Policy explains how Norumbega Moving & Storage (“Company,” “we,” “us,” and “our”) uses cookies and similar technologies to recognize you when you visit our website at https://norumbegamoving.com (the “Website”). It explains what these technologies are and why we use them, as well as your rights to control our use of them.

In some cases, we may use cookies to collect information that may be considered personal information under certain laws, or that becomes personal information if we combine it with other information.

What are cookies?

Cookies are small data files placed on your computer or mobile device when you visit a website. Cookies are widely used by website owners to make their websites work, or to work more efficiently, as well as to provide reporting information.

Cookies set by the website owner (in this case, Norumbega Moving & Storage) are called “first-party cookies.” Cookies set by parties other than the website owner are called “third-party cookies.” Third-party cookies enable third-party features or functionality to be provided on or through the Website (for example: analytics, advertising, embedded forms, interactive content, and performance monitoring). The parties that set these third-party cookies can recognize your device both when it visits the Website and also when it visits certain other websites.

Why do we use cookies?

We use first- and third-party cookies for several reasons:

Strictly necessary / essential cookies
These are required for the Website to operate and help with core functionality such as security, page navigation, and form submission.
Performance and analytics cookies
These help us understand how visitors use our Website so we can improve it (for example: pages visited, time on site, traffic sources, and general site performance).
We may use tools such as Google Analytics for these purposes.
Functionality cookies
These remember choices you make (like preferences) and support enhanced features.
Advertising / targeting cookies
These may be set by us or by advertising partners to show you relevant ads and measure ad performance.
We may use advertising and measurement tools such as:
- Google Ads (including conversion tracking and remarketing features, if enabled)
- Meta / Facebook Pixel (including conversion tracking and remarketing features, if enabled)
Embedded tools and third-party integrations
If we embed third-party services (for example, a lead form or scheduling tool), those services may set cookies or similar technologies to operate and measure performance. This may include embedded services such as Movegistics (lead forms) and other tools we use to run our business.

How can I control cookies?

You have the right to decide whether to accept or reject cookies.

Cookie Consent Manager

You can exercise your cookie preferences through our Cookie Consent Manager (available in the cookie banner and/or via a link on our Website). The Cookie Consent Manager allows you to select which categories of cookies you accept or reject.

Essential cookies cannot be rejected because they are strictly necessary to provide the Website.

If you choose to reject certain cookies, you may still use our Website, though your access to some functionality and areas of the Website may be limited.

How can I control cookies on my browser?

You can set or amend your web browser controls to accept or refuse cookies. Because how you do this varies by browser, you should visit your browser’s help menu for more information.

Common browsers include:

Chrome
Firefox
Safari
Edge

In addition, many advertising networks offer ways to opt out of targeted advertising. You can learn more here:

Digital Advertising Alliance (DAA)
Network Advertising Initiative (NAI)

(If you’re using Termly’s preference center, that usually covers the on-site portion; the browser settings / DAA links cover broader web tracking.)

What about other tracking technologies, like web beacons?

Cookies are not the only way to recognize or track visitors to a website. We may use other similar technologies from time to time, like web beacons (also called “tracking pixels” or “clear gifs”). These are tiny graphics files containing a unique identifier that enable us to recognize when someone has visited our Website or interacted with our marketing.

These tools help us, for example:

Understand whether you came from an advertisement
Measure the success of marketing campaigns
Improve site performance and user experience

Many of these technologies rely on cookies to function properly, so declining cookies may impair their functionality.

Do you use Flash cookies or Local Shared Objects?

We do not intentionally use Flash cookies (Local Shared Objects) as part of our standard Website operations. If any third-party content uses older technologies, you can control Flash storage through your device settings and browser tools.

Do you serve targeted advertising?

Third parties may serve cookies or similar technologies on your device to serve advertising through our Website and/or to measure the effectiveness of advertising campaigns. These companies may use information about your visits to this and other websites to provide relevant advertisements for goods and services that may interest you.

The information collected through this process generally does not enable us or them to directly identify you (such as by name) unless you choose to provide that information (for example, by submitting a form).

If you would like to opt out of certain targeted advertising, you can use:

Our Cookie Consent Manager (for on-site preference control), and/or
Industry opt-out tools such as the DAA or NAI referenced above, and/or
Platform settings such as Google Ads Settings and Meta ad preferences.

How often will you update this Cookie Policy?

We may update this Cookie Policy from time to time to reflect changes to the cookies we use or for other operational, legal, or regulatory reasons. Please revisit this Cookie Policy regularly to stay informed.

The date at the top of this Cookie Policy indicates when it was last updated.

Where can I get further information?

If you have any questions about our use of cookies or other technologies, please contact us at:
Norumbega Moving & Storage

move@norumbegamoving.com

(207) 244-7295